Guest Information

Following the latest Government announcement, face masks must now be worn again in all our venues, except when eating or drinking unless you are exempt.

You are not required to show a COVID passport when visiting. Please continue to be mindful of others and wash and sanitise your hands frequently.

If you have questions about your Player Rewards account, click here to read our FAQs.

Gift Vouchers

Any Caesars gift voucher that was valid prior to 23 March 2020 will be automatically extended until 31 December 2021. You do not need to request or receive a new copy of the gift voucher. Simply present your existing copy to the team on property for redemption. Original T&Cs still apply. For any additional gift voucher queries, please contact [email protected].

We know it’s been a difficult time for everyone and we would like to thank you for your continued loyal support over the last 18 months.

We are committed to creating a culture of Safer Gambling within our casinos. We have appointed Safer Gambling Ambassadors across all our sites, in order to protect young and vulnerable people from being exploited by gambling, prevent underage gambling and increase support for the treatment of gambling harm.

020 3014 1000 [email protected] WC2H 7NA

BOOK NOWOver 18s Only

COVID-19 Update