Welcome to Player Rewards, the casino industry's most popular loyalty programme!
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Our High Stakes Gaming Lounge
The Dragon Lounge is a 'club within a club' at The Empire Casino and offers the ultimate gaming experience.
Open exclusively to Platinum, Diamond and Seven Stars card holders, it is a dedicated higher stakes gaming area with its own private entrance, offering deluxe tables and exceptional service in luxurious surroundings.
Exceptional service
Our Dragon Lounge team is there to give you the best casino experience in London, ensuring you are well looked after
from the moment you arrive.
The very best in gaming
The Dragon Lounge offers customers the chance to play American Roulette, Blackjack, Punto Banco, Three Card Poker,
and Electronic Roulette.
Dine in style
In the Dragon Lounge we offer an intimate dining area serving an extensive range of dishes freshly prepared by our chefs.
There is also a private bar and lounge for cocktails and relaxing.
We are committed to creating a culture of Safer Gambling within our casinos. We have appointed Safer Gambling Ambassadors across all our sites, in order to protect young and vulnerable people from being exploited by gambling, prevent underage gambling and increase support for the treatment of gambling harm.
We’re sorry you are having an issue but hopefully we can get you sorted right now.
Here are some solutions that might help, please try the following:
Try to sign in with your Player Rewards membership number instead of your email address. If this gives you access please check the email address we hold for you in the preference section.
Reset your password – simply click on "Forgotten Password?" and follow the next steps.
Forgotten password?To register we need a valid email address on our system. If you haven’t provided an email address, next time you visit your local casino please update your details with Reception. This also applies if your email address has changed.
If these fixes above don’t help contact Customer Support.
